PhD in Design. Associate Professor at the Department of Design – Politecnico di Milano. She is member of the Faculty of Design School of Politecnico di Milano teaching Service Design and Design Methods. Beatrice is the Co-Director of the Specializing Master in Service Design and of the Service Design for Business course. She is one of the founders and curators of Rethink! Service Design Stories, the first Italian Service Design Festival. Her main research interests are in service innovation, service design, design for social innovation, and design for policy.